RETURN POLICY
We want to make sure you're satisfied with your purchase, so we offer a refund policy that's valid for three calendar days from the date you receive your package. If you wish to return the product for a refund during this period, please make sure the following conditions have been met. Please note that we cannot offer you a refund if the three-day period has lapsed.
Refund Requirements:
To qualify for a refund, the following criteria must be met.
- The product must be in its original packaging.
- The product must be unused.
- The product must not be damaged.
To ensure that the above criteria have been met, all returns will be inspected. If the product doesn't meet these criteria, we reserve the right not to issue a refund.
Proof of Purchase: To complete your refund, we require a receipt, purchase order, or other proof of purchase. Without proof of purchase, we won't be able to issue a refund. However, we can offer you a store credit instead.
Shipping Items: Before returning an order, you must contact us first. You'll be responsible for paying the shipping costs for the items you wish to return, and you must ensure that the goods are properly packaged to avoid damage during transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Return Address:
Returns can be mailed to the following address
Gokce Guvenc 198 Calyer st #3L Brooklyn, NY 11222
Contact Us: If you have any questions, concerns, or complaints regarding this refund policy, please don't hesitate to contact us at info@gokceguvenc.com.
This policy was last updated on March 23, 2023.